Conversations with Yas   |   Impact Brokers

Conversations with Yas  |  Episode 2  |  Three Attempts. No Success. Am I Fundable?

Three Attempts to Borrow Money. No Success. Am I Fundable?

Three years. Multiple attempts. A lost government contract, a cashflow product that did not fit, and a business owner who had started to believe the problem was them. It was not.

Editorial Note The conversation in this episode is entirely fictional and has been created for illustrative purposes only. It does not represent a real client, a real business, or a real transaction. Any resemblance to actual persons or businesses is coincidental. The objective of this article is to demonstrate what an initial conversation with Yasmine looks like in practice, how she listens, how she uncovers the real problem, and how she builds a clear multi-phase strategy so a client always knows exactly where they stand and what comes next.

One of the most common things I hear from new clients is some version of this: I have tried before and it did not work. And underneath that statement, almost every time, is a quiet fear that the failure was their fault.

It rarely is.

In this episode of Conversations with Yas, I sit down with a business owner who has tried to get finance three times over three years without success. Each attempt ended differently but the outcome was the same. No result, and a growing sense that the problem was them rather than the process. What unfolds is a conversation about what went wrong, what is actually possible, and what a properly structured finance strategy looks like from the very first call.

The Client
I have tried to get finance three times over the past three years. Two different brokers and a banker. Every time it has ended without a result. Either the loan did not get approved, or it took a very long time and then fell over, or communication just faded out and I was left not knowing where things stood. I am starting to wonder if there is something wrong with me or my business. Am I just not fundable?
Yasmine

Thank you for getting in touch and for being so open about what you have been through. I can completely understand why these experiences would lead you to that question.

I would love to unpack this with you properly. Is it ok if I ask you some questions to better understand what happened in each of those situations?

The Client
Sure. The first experience was about three years ago. I own a small manufacturing business. We had just won a large government contract and needed $800,000 to fund the fit-out of a new production facility and buy specialised equipment. The first attempt was with someone who came highly recommended. The process took six months and we still did not have a loan at the end of it. There were some errors in the application that caused issues with lenders and by the time everything became clear we had missed the window on the government contract we needed the finance for. We lost the contract. The second attempt was more recent. We needed working capital to bridge a gap while waiting on a large invoice to be paid. The product that came back had repayments so high they would have made our cashflow worse not better. When I raised this I was told it was the only option available. I was not sure that was right but I did not know enough to push further.
Yasmine

I am sorry to hear this. I can completely understand why those experiences have left you feeling the way you do. Six months is a very long time for a process to run without a clear outcome, and a working capital product that worsens cashflow rather than improving it is not the right fit for that situation.

What I can see from everything you have described is that the issue is not resting with you. In each of those situations, the strategy and preparation work that needs to happen before anything goes to a lender either did not happen or did not go far enough. That is a process problem, not a you problem.

I can already deduce from what you have shared what your goals are, but I would love to ask you directly. If you had the perfect finance structure in place right now, what would it look like? How much would you have available, what equipment would you own, what would your business look like day to day?

Why this question matters

Most brokers ask how much you need. I ask what you are trying to build. Those are completely different questions and they lead to completely different outcomes. Understanding the goal first means the finance strategy is built around the business, not around a single product or a single lender.

The Client
If I had the perfect structure right now I would have a working capital line of credit of about $300,000 for when large invoices are outstanding. About $400,000 worth of specialised machinery so I can take on larger contracts. And I would own the building we operate from rather than paying rent, a property nearby that would cost about $1.2 million. I have stopped letting myself think too far ahead because every time I have tried to make one of these things happen it has fallen apart.
Yasmine

When you lay it out like that it is actually three clear things, not one impossible thing. And I work with situations like this regularly. I layer finance options together and work to a timeline to deliver them in phases, step by step, so that each piece builds on the last without creating problems for what comes next.

In what timeline would you like to achieve each stage?

The Client
The working capital is the most urgent. We have two invoices outstanding totalling about $180,000 and payroll is due in ten days. The equipment is next, a supplier quote valid for another 60 days and a contract we could bid for that requires the machinery to be in place. The property is the longer term goal, six to twelve months. Our lease comes up for renewal in eight months and I would rather be buying than renewing. Nobody has ever asked me to think about it in stages before.
Yasmine

To understand all of the options available to you I will need some information from you as soon as possible. Here is what I need:

Two to three years of financial statements and tax returns for all entities in your group. Bank statements, which I will send you a secure link for so your bank emails them through a portal directly. Your identification documents. Accounts payable and receivable ledgers and an example of your process from work order to invoice to payment, so I can understand your sales cycle clearly. And rates notices and loan statements for any existing borrowings or property you hold.

Can you get most of that to me by tomorrow?

The Client
Yes. Can I ask about the bank statement link? And how do you keep clients informed? The silence from my previous brokers was almost worse than the declines.
Yasmine

The bank statement link is secure. It prompts your bank to email your statements through a protected portal. The statements come through with a special code that allows some lenders to complete a full credit analysis without requiring your financial statements at all. This means we can move very quickly on the immediate cashflow pressure, sometimes as fast as one business day.

That is not where we stop though. It is the first step toward building the full lending structure that meets your goals across all three phases.

On communication, I use a ball in court model. If the ball is with you I am waiting on something from you and I will follow up daily. If the ball is in my court I will update you daily regardless. Either way you will hear from me every single day on what is happening. I will not burden you because I understand you have a business to run. What helps me most is you providing what I need as fast as you can. The faster the information comes, the faster I can work.

“Nobody has ever given me a day by day plan. Nobody has ever told me what they needed from me and why the speed of my response mattered. Nobody has ever committed to contacting me every single day.”

The Client
I want to be upfront with you. There was a default on my credit file about two years ago. A supplier dispute that got listed before we could resolve it. I think it is part of why I assumed I was the problem. Does that change anything?
Yasmine

It does have an impact, but the fact that there was a dispute before the default was lodged opens the door to potentially having it removed from your credit report. This process can take four to six weeks to complete. What I would like to do is add a Phase 0 to your plan. Once I have run your credit report, I will review it with you and introduce you to a credit repair agency who have had strong results in situations like yours.

In the meantime, we can work with a lender to arrange your urgent cashflow injection while the credit repair process is running, and then refinance to a better priced facility once your credit score has improved.

I do want to be honest with you. The default removal is not guaranteed. If it cannot be removed, we can work around it. And once a default is paid it will drop off your credit report five years after it was first placed there. So if it has been two years, it will be gone in another three regardless.

Do you own a property?

The Client
Yes. My home, worth about $850,000, with about $400,000 left on the mortgage. Is that relevant?
Yasmine

Very much so. The equity in your home provides lenders with significant comfort and helps with pricing, even with the default on your file. It means we can push for a better deal across all phases and gives us more options than you might have expected walking into this conversation.

It would also be worth waiting until the default is removed before we approach the equipment finance if we can, because the cost impact on a $400,000 facility will be considerable. That said, if you need the equipment before the credit repair is complete, there are lenders who can help and your property equity will support that conversation.

The Strategy at a Glance

Four phases. One clear direction.

0
Credit Repair

Introduction to credit repair agency to assess and pursue removal of the default. Running in the background from day one. Timeline four to six weeks. Not guaranteed but strongly worth pursuing given the dispute history.

1
Urgent Cashflow Injection and Line of Credit

Emergency working capital facility using bank statement analysis. Funds potentially available within one business day. Refinance to a better priced line of credit once credit repair is complete.

2
Equipment Finance

$400,000 specialised equipment finance. Ideally progressed after credit repair to secure the best possible pricing. Property equity provides lender comfort if timing requires earlier action.

3
Commercial Property Purchase

$1.2M warehouse acquisition within six to twelve months. Structured to align with lease renewal timeline and built on the foundation of Phases 1 and 2 already in place.

The Client
I came into this conversation wondering if there was something wrong with me. And in the space of one conversation you have not only told me I am fundable, you have given me a roadmap, a timeline, a daily communication commitment, and a solution to a problem I did not even know was solvable. My accountant has been telling me for two years to sort my finance out. Would it be helpful if I introduced you to him?
Yasmine

I would absolutely love to meet your accountant. It is very important that we seek his advice on your finance structures before anything is put in place, so your finance strategy and your tax strategy are working together rather than creating any unintended consequences down the track. Finance and tax decisions should never happen in silos.

It is my pleasure to be here. I am sorry about what you have been through. While I cannot guarantee any specific outcomes, I can assure you that I will do my absolute best to support you through these phases and beyond. It will be a privilege to be part of your team and to see you and your business grow from strength to strength into the future.

I will send the paperwork over to you in the next ten minutes. And I will always be here if you have any questions.

The lesson from this conversation

When a business owner has tried multiple times without success, the problem is almost never the business. Most of the time it comes down to a mismatch between the finance product and the actual need, or a process that moved to submission before the full picture was understood.

In this conversation, a client carrying three years of disappointment, a credit default, and a lost government contract discovered that they were fundable all along. What they needed was not a different answer from the same type of adviser. They needed a different approach entirely.

A phased strategy, honest communication about what is and is not guaranteed, daily updates, and a broker who thinks about the accountant before the client even asks. That is what changes the experience.

If you have tried before without success and are wondering whether it is worth trying again, the answer is yes. The right process, the right preparation, and the right fit between your situation and the lender makes all the difference.

Conversations with Yas — Series

Coming up in this series

  • Episode 1: When the Bank Says No
  • Episode 2: Three Attempts to Borrow Money. No Success. Am I Fundable?
  • Episode 3: The ATO Debt Question
  • Episode 4: My Credit Score Is Damaged. Can I Still Get Finance?
  • Episode 5: Should I Buy a House or Invest in My Business First?
  • Episode 6: I Run a Trust and the Banks Keep Saying No
  • Episode 7: My Business Is Behind on Rent and Invoices. Is It Too Late?
  • Episode 8: We Are a Not-for-Profit and Every Lender Has Said No
  • Episode 9: I Want to Buy a Commercial Property but My Group Structure Is Complex

Your funding journey starts here.

Every great outcome starts with a single conversation. Book a call with Yasmine and let us map out what is possible for your business, the options available to you, and the strategy to get you there.

Book a call

Conversations with Yas is a content series produced by Impact Brokers. The client scenario in this episode is fictional and is used for illustrative purposes only. It does not represent a specific individual or business. This content does not constitute financial, legal, or credit advice. Readers should seek independent professional advice before making any financial decision. Credit repair outcomes are not guaranteed and individual results vary. Yasmine Shah, Authorised Credit Representative No. 540047, operates under QED Credit Services Pty Ltd ACL 387856, trading as Impact Brokers, Ethical Finance Australia Pty Ltd ABN 12 601 144 932.